Returns & Exchanges

At LiberNovo, we stand behind the quality of our products and offer a hassle-free 30-day return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to help you find a better alternative or provide a full refund.

1

Initiate Your Request

Log into your LiberNovo account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location near you.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing